If you have a question about shopping with us please contact our customer services by email or using the contact form below.

Members of the Press are invited to contact our Press Office.

Please also see below for whom to contact with any Trade Enquiries.

Customer Services

Should you have a customer related query please email us on: and we will endeavour to get back to you shortly.

During our busy Sale period we may take longer to respond to your query so thank you for your patience. Please note that we are closed on weekends and Public Holidays.

Tracking your delivery

Once your order has been dispatched, you will receive email confirmation with tracking details from one of our couriers.

If part of your order has been sent from one of our stores, you may receive multiple confirmations from multiple couriers.

Red International

For all press enquiries, Look Book, image requests and press releases please contact


Call + 61 893 972 276

Trade Enquiries

If you’re a wholesaler or retailer and would like to work with us, please